Verification is currently underway for the maintenance items.
Posted Apr 16, 2025 - 05:52 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2025 - 04:00 UTC
Scheduled
Please be advised that on Tuesday, April 15th, 2025, Zedi Access will not be available to Customers for 3 hours starting at 10:00 pm MDT for scheduled maintenance.
Note, the 3 hours is the implementation time while actual downtime may vary. No new code will be deployed, and no data will be lost, but alarm notifications might be delayed by about 30mins. Should you have any questions please do not hesitate to contact Customer Care at 1.866.732.6967.
Posted Apr 15, 2025 - 17:28 UTC
This scheduled maintenance affected: Device Status (Smart-Alek, Field Gateway, SCADA, Zed-Pac/Pac, MQTT), Websites (Zedi Access, Admin Center, Zedi Roughneck, Zedi Vital, Zedi Go mobile app), Device Communication Services - (Network Providers) (Satellite, Cellular), Notifications (SMS, Email), and Customer Network Access (CNA), Zedi Data Exchange.